HIGHLIGHTS Many companies face significant challenges in managing dynamic conversations, leading to subpar customer experiences. A majority of consumers...
HIGHLIGHTS Cisco navigated cyber threats in the APJC region in 2025. The company propelled its AI transformation for a...
HIGHLIGHTS Mid-sized and enterprise financial institutions are poised to encounter unprecedented operational hurdles in 2026. To stay ahead of...
HIGHLIGHTS Companies are leveraging Agentic AI to deliver exceptional customer experiences that meet evolving expectations. The future of customer...
HIGHLIGHTS SAP conducts internal experiment on AI adoption in consulting work. Consultants’ initial skepticism towards AI gives way to...
HIGHLIGHTS Brands must navigate a search landscape where authoritative voices hold sway. A strategic approach prioritizing comprehensive coverage across...
HIGHLIGHTS Flock relies on gig workers in the Philippines for AI annotation tasks. These workers undertake various tasks, including...
HIGHLIGHTS The majority of enterprise revenue leaders, approximately seven out of ten, have come to rely on artificial intelligence...
HIGHLIGHTS The advent of Artificial Intelligence is prompting a global reassessment of talent acquisition strategies, as job roles undergo...
HIGHLIGHTS Salesforce launches comprehensive “Employee 360” profile and Agentforce 360 for streamlined employee data management. Unified platform built on...
