HIGHLIGHTS Artificial intelligence (AI) is transforming enterprise operations by developing specialized systems for specific industries or use cases. According...
HIGHLIGHTS AI empowers CX leadership teams to redirect their focus, allowing them to prioritize strategic planning, creative problem-solving, and...
HIGHLIGHTS The rapid proliferation of generative artificial intelligence is reshaping the global economic landscape, with far-reaching implications for industries...
HIGHLIGHTS As the world approaches 2025, a new era of organizational transformation is unfolding, with artificial intelligence at its...
HIGHLIGHTS The unchecked influence of Silicon Valley’s elite has sparked concerns about their impact on democracy and society, with...
HIGHLIGHTS Zendesk’s HR leaders leveraged artificial intelligence to enhance employee satisfaction and productivity. AI streamlined responses to frequent inquiries,...
HIGHLIGHTS Google unveils Gemini 2.0 Flash technology, revolutionizing real-time multimodal AI interactions. The innovation enables users to engage in...
HIGHLIGHTS Klarna has undergone a significant transformation in its workforce, leveraging AI-powered operations to streamline processes and optimize efficiency....
HIGHLIGHTS Poor communication and clunky interfaces lead to failed change initiatives in organizations. AI-powered tools help change managers tailor...
HIGHLIGHTS SAP’s latest innovation integrates Joule AI copilot into its SAP Mobile Start app, enabling seamless access to business...
